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EA to send free game for Rock Band troubles

If you’ve had an issue with the guitar that came with Rock Band and have asked for a replacement, it’s time to finally smile about the situation. EA have sent word that they are going to be sending a free game to anyone who has ordered a replacement guitar as a customer service courtesy.

Greetings Rocker,

Congratulations on your purchase of Rock Band!

After reviewing our records, we see that your recent request for a replacement guitar has been subject to an unacceptably long delay due to a late shipment from our manufacturer.

By the time you receive this, your replacement guitar should be on its way to you. However, the Rock Band team is committed to providing a world-class customer experience and we do not believe we have met this commitment in connection with your request. As a token of our appreciation for your patience and understanding, we will be offering you a FREE EA game. Details will follow shortly.

We are sorry if your first experience with Rock Band has not met your expectations. We hope our gift will show you how committed we are to your satisfaction.

Thank you,

The Rock Band Team

If you have been greeted by this email in your inbox, then congratulations, a free game is headed your way. Will there be a short list of games to pick from, or is it any game made by EA ever? Probably the former, but let’s hope that there is a wide enough choice to keep everyone happy.

What will be on the expected list? Let us know your thoughts.

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21 comments on 'EA to send free game for Rock Band troubles'

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Comment by Swedish Pete on 2007-12-03 02:25:11 | Reply

Does this offer apply for Scandinavia as well?

Oh wait… EA ignores Europe. Rock Band doesn’t even have a release date here *double-sigh*.

When we had the hands-on in leipzig, they told us that they were going to do a promo tour for Rockband in Q1 2008 with their promo bus. So it won’t be that long for a release in Europe I think.

Comment by mu on 2007-12-03 03:05:05 | Reply

wow,even i am impressed by this move. that is really very generous. i wonder exactly how long the unacceptable delay is that these people are facing.

the question you need to really ask tho is which game if its madden 06 its not exiting if its madden 08 or osmething new then it is exciting

Comment by Lone Goat on 2007-12-03 05:06:01 | Reply

madden 06 or 08….. i can’t tell the diff!

Comment by mu on 2007-12-03 08:45:45 | Reply

you probably can’t play ‘06 online anymore. that’s the difference.

Comment by Benny on 2007-12-03 03:13:11 | Reply

Woo! Free FIFA Road to the World Cup 06 for all!

Comment by Alsybub on 2007-12-03 03:19:32 | Reply

Sega gave a free copy of Chuchu Rocket to everyone that owned a Dreamcast and registered.

Now that’s generous + it was a new and good game!

Comment by EUPHOR1C on 2007-12-03 03:35:38 | Reply

FIFA 06? You mean the killer game Madden 06. ROFL.

Comment by renato on 2007-12-03 03:53:54 | Reply

no he meant FIFA cuz FIFA is the BEST

Comment by BlueHefner on 2007-12-03 09:44:38 | Reply

Sounds fishy. It never states your getting a game, it says they will be offering you one. Makes it sounds like they will make you sign up for somethin in order to get the game.

Comment by Wet Vein on 2007-12-03 12:15:02 | Reply

“will be offering you a FREE EA game.”

-Sounds like a game to me.

Maybe it will be NHL94

Comment by kevgallacher on 2007-12-03 13:51:32 | Reply

Thats the thing it could be any game.
I’d imagine it’d be something newer though, it would be crap giving you a game that is out of date. But out of the whole selection of EA games there are some good and many crap.
If they gave you a choice from a selection then it’d be fine.

probably an arcade game.

Comment by The_Glovner on 2007-12-03 17:54:00 | Reply

Probably boom boom rocket, only other thing i have ever seen them give something away for free.

Comment by SilentAssassn87 on 2007-12-03 18:18:48 | Reply

lol. That was the first game that came to mind as well. It will most likely be Boom Boom Rocket.

Comment by mu on 2007-12-03 18:56:12 | Reply

damn, if they tried to pawn off a copy of boom boom rocket on me in lieu of a “game”, someone would have to get cut. it will be intereseting to see what they do offer.

an xbla game is already a game that should be free that they are charging us for, if they are going to try to use that to look philanthropic, then they can just bend all the way around and suck there own dirty little assholes.

Comment by mu on 2007-12-03 18:56:59 | Reply

and a lot of people got boom boom free with the arcade 360. they would be pissed.

Comment by ProBale on 2007-12-03 22:21:22 | Reply

I think EA is really starting to have feelings for the players.

Comment by hombre1jp on 2007-12-04 04:57:58 | Reply

Oh i know what games will be available:

Anything Ea sports that’s what! NBA Live ‘97 anyone! LOL

Comment by Blunted on 2007-12-05 02:37:18 | Reply

“an xbla game is already a game that should be free that they are charging us for”

Get a fucking grip. And some skills at typing comprehensible english.

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