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Undertow is the free XBLA game

Anyone hoping for a choice between different Arcade games will be disappointed, as Microsoft have just announced that Undertow will be the free Xbox Live Arcade game for all the woes that Xbox Live has been suffering since the holidays.

Undertow normally comes in at 800 MS Points, but as of Wednesday 23rd January right through to Sunday 27th January, the game will cost nothing. Why Undertow? Apparently it is one of the best looking games available on the service, and also the highest rated.

For those who have already purchased Undertow, don’t despair. John Porcaro, Microsoft’s Group Manager and Online Marketing Communications man, says that Xbox Support are ready and waiting for your calls, suggesting you might get re-reimbursed the 800 Points you already spent.

We’ll remind you about this nearer the time, but hopefully this will cheer you all up just as the weekend rolls in. It still won’t stop the lawsuit though.

Thanks to InfamousGuZ and Symbiot for submitting.

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64 comments on 'Undertow is the free XBLA game'

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NICE!

Comment by kidkit on 2008-01-18 18:28:31 | Reply

I’ll take it. why do you need to call to be re-imbursed? Why can’t they just autimatically give you 800ms if you bought it already….

Comment by StGermain on 2008-01-18 18:31:09 | Reply

I enjoyed the demo and wanted to buy it but then I started playing Oblivion…

Comment by Beaker on 2008-01-18 18:46:31 | Reply

i would have choosen this game anyways :)

Comment by Diogo on 2008-01-18 18:50:09 | Reply

I havent bought this so fantastic! :D

Comment by Symbiot on 2008-01-18 18:54:42 | Reply

I probably would’ve put points towards puzzle quest, but this is cool too!

Comment by Worms on 2008-01-18 19:07:39 | Reply

Nice I didn’t buy this one but liked the demo so I’ll take it!

Comment by mass9 on 2008-01-18 19:14:29 | Reply

I’d rather have the 800 MSP to be honest.
This way, if there is some DLC I wanted, some maps, a different game or two retro games….etc….

I don’t know, its a nice gesture to make up for the small downtime, but I just would’ve like to see some CHOICE in what we d/l.

I’ll take it (its free after all!) but I’m sure this offer would’ve been better recieved if it was a “Your Choice” type thingy….

/my two cents, no MSP included

Comment by Rockaholica on 2008-01-18 19:19:18 | Reply

WHAT!?¿?! FUCK THAT!

Comment by Fetter on 2008-01-18 19:25:27 | Reply

I like it. I never tried it but I heard it was good. Always nice to get something free. As far as having to call to get re-imbursed, it’s stupid but I know why they are doing it. For the majority of the people who downloaded it (as I understand it has been a popular download) they don’t know about it or won’t bother calling in time to get the points back (that’s assuming you only have that window to get your points back too). So for those people Microsoft keeps the money you paid for the game.

Comment by trj156 on 2008-01-18 20:20:51 | Reply

i don’t understand why we have to wait, isn’t a price change just a few mouse clicks for them?

Comment by bangem on 2008-01-18 20:28:50 | Reply

Great, my xbox is off for repair on Monday after getting the RROD so I get 3 weeks of no xbox plus the crap live service over christmas and miss the oppertunity to get the game free, well and truely screwed over, thanks once again microshaft

call them and tell them they’ll hook u hope

Comment by Daze Of War on 2008-01-18 20:29:29 | Reply

I’ve already downloaded this when it came out but at least they say I can get points back.

this game is fucking stupid … thanks M$. For bullcrap

Comment by mass9 on 2008-01-18 20:59:31 | Reply

FREE bullcrap!

Comment by ManoDestra on 2008-01-18 21:23:58 | Reply

I just called XBox.com support (I already own Undertow) and they stated that Undertow is the only thing they’re offering and that there’s no other alternative. So if you’ve got it already you’re stuffed. You can be damn sure I’m going to be putting in a complaint about this. Shocking level of service! Be warned, folks.

Comment by MoD Gunslinger on 2008-01-20 04:30:33 | Reply

Be warned that they SAID THEY WOULD REIMBURSE YOU…

Read the whole post before crying next time.

Comment by ManoDestra on 2008-01-21 02:42:15 | Reply

Trying reading MY post before responding in an inane fashion. I CALLED MS and they stated there’s no other alternative which includes reimbursement. I’m aggravated that they won’t follow through on their claims. That’s what I mean by shocking level of customer service.

Comment by InfamousGuZ on 2008-01-22 03:07:57 | Reply

I wouldn’t blame microsoft if they didn’t reimburse you guys who’ve already bought Undertow. Halo maps are free in the spring, are you going to ask for your Points back then? Small arms was dropped to half price. Why not ask for your 400 points back?

Comment by ManoDestra on 2008-01-23 09:29:24 | Reply

It certainly wouldn’t surprise me either, but what M$ should have done is to give away a NEW arcade game. Therefore everyone gets compensation for the month of deplorable service we’ve had. Not a select few. Very poor decision on their part. Even when you’re the top console provider in the world, you can’t afford to let your customer service slide as this is where you build your real reputation and that’s where M$ fall down. Duke Nukem 3D for free would have been awesome! ;-)

Comment by Tony Romo on 2008-01-18 22:14:27 | Reply

This is ridiculous I will be calling my attorney Monday morning, I wanted Duke Nukem 3D for free not the fucking Hunt for Red October

Comment by Worms on 2008-01-19 01:19:16 | Reply

Good luck. How much is your attorney going to charge you to get you the $5 or so MS is only required to pay you? 1 month of service, that’s it.

Comment by Tony Romo's Attorney on 2008-01-19 03:20:06 | Reply

I am Tony Romo’s Attorney, Esq. and I demand that you retract your previous statements against my client, Tony Romo. Tony Romo doesn’t need your good luck because he’s Tony Romo. And now Tony Romo is going to fuck Jessica Simpson in the ass just to show you he means business. We’ll see you all in court.

Comment by Tony Romo on 2008-01-19 22:00:00 | Reply

Yeah well you’re fired. You know I’m gay, it would be Nick Lachey not Jessica dumb ass.

Comment by joe_of_war on 2008-01-18 22:22:44 | Reply

better than nothing, and be honest, was your LIVE service really that bad this holiday? we should all suck it up a little, 50 bucks a year for the service is really really cheap i say, who’s with me??

Comment by Daze Of War on 2008-01-18 22:43:40 | Reply

I’m with ya. I could really give a shit what I get. It’s nice to get something but I was bothered that much with my service.

Also Tony Romo you’ll be paying more in lawyer fees than you would get. What did you have maybe a total of a month of bad service. So you would get $7. The game costs more than that. Hell I already have Undertow. I might get a reimbursment of 800 points but thats a maybe. I really don’t give a shit though cause I haven’t lost out on anything.

Comment by StGermain on 2008-01-18 23:35:39 | Reply

I Europe it’s 60 euros per year which is more than 90 dollars. And yes my live service was that bad during the holidays… it was impossible to stay connected for more than a couple of minutes.

Comment by JohnR on 2008-01-20 01:58:40 | Reply

Not really, Nintendo and Sony give it away for free.

Comment by MoD Gunslinger on 2008-01-20 04:39:09 | Reply

Which is why our service is better.

Comment by Fetter on 2008-01-20 19:29:12 | Reply

And ours is a million times better in comparison.

Comment by mu on 2008-01-21 20:22:54 | Reply

“ours”? a little possessive huh?

Comment by Fetter on 2008-01-18 22:58:07 | Reply

Stop complaining about losing $3 worth of service (around $7 a month down for less than a month)… $50 is a bargain for a year of an awesome product. Grow up a little.

Comment by TK Chillin on 2008-01-18 22:59:21 | Reply

Yep, I’m with ya man. For what is given, live is a great deal. I’m sure glad all you cry babys are on this site and not mine.
Undertow is a great MP game. I just downloaded it a few weeks ago and had a blast playing it with my friends. Now its going to be free….so what!!!I had fun with it and now I’ll have a ton of new people to play it with. Oh, just so you know undertow games were working perfectly though the whole X-mas break.

Comment by basketnayse on 2008-01-18 23:06:37 | Reply

oh just so you know your site can lick my hairy crack

Comment by basketnayse on 2008-01-18 23:05:03 | Reply

I took my ‘box to me dads gaff to play offline party play skate for weeks on end- didnt even notice the live fuckups, but i like free games even if they look shit– what im wondering is, can i ring up and just SAY ive bought undertow, and ask for points back? anyone tryed yet??

Comment by Wet Vein on 2008-01-18 23:18:36 | Reply

“If you have already purchased the game, you can contact support and they will take care of you.” -Major Nelson

That quote is from Major’s Blog.

I’ve read that people have called support… and were told that they’re out of luck. Maybe it will be resolved…. but I wouldn’t hold my breath.
Luckily for me…. I didn’t buy it…. but then again… I didn’t buy it because I didn’t really care for it. They should have just given us the points.

Comment by smarterthanu on 2008-01-19 00:00:00 | Reply

Hey this game is a blast.
and as a free game there will be a ton of people online all the time!!!

ehh i cant complain my service was acceptable (not great) over the holidays and i get a free game out of it so im fine with that

Comment by Worms on 2008-01-19 01:20:53 | Reply

Mine too we played a ton of games over the holiday without interruption. Must have depended where you were located. I’ll take Undertow for free with no complaints. Screw you haters.

Comment by mu on 2008-01-19 17:34:34 | Reply

“screw you haters.”

its got hypocrisy built right in! glad to know with nothing real to complain about, you still found something.

Comment by Worms on 2008-01-19 22:01:52 | Reply

Screw you haters isn’t a complaint it’s a statement.

Comment by DBS on 2008-01-21 00:45:20 | Reply

Yeah but by saying screw you haters, you yourself become a “hater hater” so you are actually teling yourself to go screw yourself, jackass.

Comment by mu on 2008-01-21 20:23:49 | Reply

thanks dbs, worms is a little slow on the verbal uptake.

Comment by Worms on 2008-01-21 20:58:45 | Reply

Yeah well screw you too ;)

Comment by ukjay on 2008-01-19 02:21:40 | Reply

Im pleased… I think…

Comment by Veritas on 2008-01-19 05:03:08 | Reply

Wow, I’d sure love to download this game if my Xbox hadn’t broken.

Comment by Curtis Jackson on 2008-01-19 07:33:48 | Reply

Man I’m glad I just played Rock Band offline over the whole break. Didn’t notice Live was fucked until I saw it on websites. Gotta love RB.

Comment by EUPHOR1C on 2008-01-19 11:10:36 | Reply

Yeah I was playing PC for the most part, and didn’t yet buy undertow. So works for me. I’ve suffered enough anyway. I’m on my fourth or fifth 360, I kind of lost count.

Comment by pinkeye69 on 2008-01-19 11:18:30 | Reply

Meh!
I was expecting a month free live for all these problems, not some cheaop xbla game.
Gone are the days when MS graciously sent out free games and controllers to early adopters of the xbox :(

Comment by Fetter on 2008-01-19 16:29:46 | Reply

The game costs more than month of live. I can’t wait!

Comment by mu on 2008-01-19 17:32:07 | Reply

it costs more? then it must be better!

Comment by Raine on 2008-01-19 12:00:49 | Reply

To be honest, this works for me. I’m quite happy that they’ve chosen this particular title, and that they were wise enough to recognize the problem (Xbox Live issues) in the first place.

Cheers!

Comment by Taggsta on 2008-01-19 12:17:16 | Reply

dont have it, so nice!

Comment by Beaker on 2008-01-19 16:59:02 | Reply

geeze, be glad there doing anything at all.

Comment by Fetter on 2008-01-19 20:23:41 | Reply

I played the demo… it’s not bad. Gotta read morte on how to play… didn’t understand it really.

Comment by Pedle Zelnip on 2008-01-19 21:47:27 | Reply

I don’t have it, so I guess I get it, but to be honest, I thought the demo blew so I’m with those who would’ve rather had the 800 points.

Comment by FF on 2008-01-20 03:41:23 | Reply

As I expected, I’m not too excited. I tried the demo, and much like my opinion of most XBLA games, I didn’t care for Undertow.

I might download it since it will be free, but I seriously doubt I’d ever play.

For those who like to tell others how to act and say “be happy”, please allow me to return the favor and say “piss off”! You can be happy. I will form my own opinion. :)

Comment by Wet Vein on 2008-01-20 07:37:31 | Reply

I tried it when it came out…. I didn’t think to much of it. But since we’re getting it for free…. I thought I’d try the trial again… and I gotta say I had a better experience with it this time. The graphics are nice, and there’s a bit more to it than I originally thought.
Now if they would just fix the DRM issues I’d really be happy. I’m on my 2nd Xbox… & can’t play 70 of my 82 arcade games unless I’m connected :(

Comment by chris on 2008-01-23 11:44:39 | Reply

Its FREE now :)

Comment by Fetter on 2008-01-23 16:35:09 | Reply

I will be getting it today for sure. I mean it would be silly not to since it’s free. I’ll definately try it again as I wasn’t super impressed with one play through on the demo. I’ll read through the help to understand it better. It’s a good looking game though. I’m sure it’s a good one.

Comment by mu on 2008-01-24 07:57:12 | Reply

i tried REALLY hard to like this game, but i found it immediately boring, and endlessly repetitive. i even played coop, and i usually love coop games. smells like ass to me.

Comment by Baneful Bear on 2008-01-24 17:36:06 | Reply

Just Dl’d it and played it for a bit, its not that good. Free is good and everything but it would have been MUCH better to just get a free 800MS points instead. :/

Comment by Worms on 2008-01-24 18:09:25 | Reply

Yeah it’s just OK for me, don’t see it getting played that often. I know Live was crawling last night. I bought 7 songs for Rock Band last night and it took forever to download them.

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